Questions

Orders:

FULLINO HoodieDiscount Code:

BUY 2 or more and get 15% extra discount automatically at check out page!

Where is my order?

If you're wondering where your order is, don't worry! Just sign into your account to check on its status. Your order number will be in the confirmation email we sent you. Easy peasy!

How do I track my order?

After you've placed an order with us, we'll send you a shipping confirmation email that will include a "Track Order" button. Once you click that, you'll be able to see all of the pertinent tracking information for your package.

If you haven't received your shipping confirmation email yet, please check your spam folder. If you still can't find it, please contact us and we'll be happy to help.

How do I cancel my order?

If you need to cancel your order, you can do it by sending us an email. Just keep in mind that orders process quickly (within 60 minutes), so you'll need to act fast! Once an order is processed at the warehouse, it can't be cancelled.

Don't worry though – even if you can't cancel your order, our returns are always free. So if you end up not liking what you ordered, you can easily send it back to us. We want you to be happy with your purchase, so we'll do whatever we can to make things right.

Payment:

What payment methods do you accept?

We accept a variety of payment methods here at our store, including credit cards, Google Pay, Apple Pay, Visa, Mastercard, and American Express. Discover credit is also accepted. No matter what your preferred method of payment is, we've got you covered!

Do you accept Paypal?

Yes, we accept Paypal as a form of payment. You can use Paypal to pay for your purchase. Thank you for choosing to shop with us!

Shipping:

How does shipping and delivery work?

You’ve placed your order and now you’re eagerly awaiting your FULLINO Hoodie. So how does shipping and delivery work?

Once your order is placed, our team will pack your order carefully. Although our team does everything to ship your orders as soon as possible, it may can take up to 72 hours for pick and pack and ship your order.

As soon as you place your order, you'll receive a shipping confirmation email from us with a tracking number. You can then follow your order's progress every step of the way!

When will my order be shipped?

We’re working hard to get your order out the door! Shipping times vary based on your location. Please keep in mind due to high volume of orders it can take up to 7 to 10 working days. But we’ll send you an email with all the details. Stay tuned!

How much do I pay for shipping?

If you are located in US or Canada the shipping will be 100% free.

Can I change my shipping details?

If you need to change your shipping details, please contact us as soon as possible. We can only make changes to the address if your order has not already shipped. If the incorrect address was provided and the package has already been delivered, we unfortunately cannot retrieve it. Be sure to double check your shipping information before submitting your order to avoid any issues.

Do you ship internationally?

Yes, we ship internationally! Please keep in mind that shipping time may be different to your location.

Return:

I received a damaged item, what do I do?

We're really sorry to hear that you received a damaged item! We'll do everything we can to fix the problem for you as soon as possible. Please contact us and we'll take care of you. Thank you for your patience and understanding.

How can I return?

Do you love your FULLINO Hoodie? We are glad, but if not, no problem! You can return any item within 30 days of receiving it. Just contact us and we'll help you further. Note that original shipping costs will not be refunded. It usually takes 5-10 business days for the money to be credited to your account.

Do you offer exchanges?

We don’t offer exchanges, but we will gladly refund your purchase or you can return the item for store credit. We want you to be happy with your purchase!

Product questions

How do I wash my FULLINO Hoodie?

Washing your FULLINO Hoodie products doesn't have to be a hassle! Simply throw them in the wash on cold (60°F – 80°F/15°C – 26.7°C) and tumble dry separately at a low temperature. They'll come out looking good as new! For more tips and tricks, check out our blogs.

Are there new products coming?

Are you looking for more ways to enjoy your favorite products? We've got you covered! Follow us on social media or join our mailing list to stay up-to-date on all the latest and greatest from our team. With new arrivals coming soon, you won't want to miss a thing!

Are your FULLINO Hoodie blankets vegan?

We love animals and want to make sure they're treated fairly, so all of our FULLINO Hoodie blankets are made with cruelty-free vegan Sherpa-fleece and flannel-fleece. This way, you can enjoy the comfort of a fluffy oversizes hoodie blanket without harming any sheep in the process!

What is the FULLINO Hoodie made from?

The FULLINO Hoodie is made from a premium sherpa fleece interior and soft flannel fleece exterior. The word "sherpa" refers to a type of fleece material that imitates sheep's wool. This makes the FULLINO Hoodie completely cruelty-free and vegan. Therefore, you can wear this hoodie without worrying about the impact it has on animals.

Is FULLINO Hoodie legit?

FULLINO Hoodie is a legit company that has been on the market for 4 years. Over hundred thousand happy customers have left 5 star reviews on social media platforms like Facebook, testifying to the high quality of the product and the service of the company. Legitimacy is not an issue with the FULLINO Hoodie.

Customer support:

Our customer support team is 24/7 available to help you. So feel free to contact us anytime you wish. We would love to hear from you and our response time is 24-48 hours for all inquiries. Thank you for your support!